Billing
No. Relenta subscription service is month-to-month, you can cancel at any time. When you do cancel your subscription, your credit card will not be charged again. You are responsible for the charges already incurred. We can not issue refunds or prorate for the partial months.
You have 14 days to evaluate Relenta without any obligations. Your credit card will not be charged if you cancel the trial before 14 days, no questions asked.
Only new accounts qualify for a 14-day trial. If you already have a free account and wish to upgrade, the billing will start automatically on the day you upgrade.
It is your responsibility to cancel your trial before 14 days. After 14 days monthly billing will start automatically and no refunds can be issued.
Click here to sign up for a free 14-day trial.
The date on which you sign up for a trial or upgrade becomes your anniversary billing date. We bill you on the anniversary billing date of each month for the following month in advance.
You can cancel at any time by clicking on Help link in the upper right corner of your account screen and requesting an account cancellation which will be effective as of the time of request. After you cancel, there will be no further charges to your credit card.
We can not issue refunds. You are responsible for the charges already incurred on your account, unless you request a downgrade or cancellation before the anniversary date of your account.