What are shared files?

You can upload any number of files or documents to each department that will be shared among your team.

Shared files can be attached to messages without having to upload the file from your local hard drive every time you compose an email.

Does Relenta provide spam and anti-virus protection?

We offer both spam-filtering and anti-virus protection to our paying customers. Only email accounts (your-name@relenta.net) are protected. If you are using Relenta to download email from remote IMAP or POP servers, then spam and anti-virus protection are the responsibility of your email service provider. If your POP or IMAP email provider doesn’t offer spam filtering,…

What is the Response Library?

The Response Library consists of templates that can be automatically inserted into the body of email. When the number of responses in your library exceeds twenty, the dropdown selector will be automatically replaced with a search box. Simply start typing the first few letters and select the desired response from the instant autosuggestion list. Response…

How do I setup an Auto-Reply?

Setting up an automatic reply is a two-step process. Go to Settings > Auto-Replies and add a new one Create a filter that triggers the Auto-Reply. Go to Settings > Message Filters > Add New Filter. Enter filter criteria and click Add action. Choose Add Auto-Reply from the drop-down of available actions, then choose the…