Relenta offers both spam-filtering and anti-virus protection for our paying customers only. Only email accounts (your-name@relenta.net) are checked for spam.
If you're using Relenta to read email from remote POP/IMAP servers, then spam-filtering and anti-virus protection are the responsibility of your email service provider or webhost.
If your POP or IMAP email provider doesn't offer spam filtering, you have two options:
1. Choose another provider. Many of our customers use GoDaddy.
2. Forward your email to your-name@relenta.net (paying Relenta customers only).
Some email providers tag email messages as spam by adding one of the following:
- [SPAM] in the subject line, or
- Email header to designate message as spam, i.e.
- X-Spam
- X-Spam-Score
- X-Spam-Level
- X-Spam-Status
- X-Spam-Flag
- X-YahooFilteredBulk
If your email provider tags email in one of the above ways, it will be placed in Spam folder in your Relenta account.