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Email

How do I unlink a message from contact?

June 19, 2013

To unlink a message associated with a contact, open it for preview, click Action and select Unlink.

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Email

How do I assign email to a contact?

June 19, 2013

Relenta automatically assigns email to a contact based on the “From:” address. Often people will reply from a different email…

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Email

What happens to emails when I delete a contact?

June 19, 2013

After you delete a contact, email messages that were associated with it will be automatically unassigned, then moved to Trash.

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ContactsTop Questions

What are the different ways to create new contacts?

June 19, 2013

There are six distinct ways you can create new contacts in Relenta. To create a contact manually, click on +…

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Email

What are Message Filters?

June 19, 2013

Message filters allow you to do a number of things with incoming emails based on the criteria you define. For…

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Email

What are shared files?

June 19, 2013

You can upload any number of files or documents to each department that will be shared among your team. Shared…

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Email

When one user mark a message as read, will other users see it as read too?

June 19, 2013

Read/unread status of the message is per user. If one user marks a message as read, it will appear as…

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Email

Does Relenta provide spam and anti-virus protection?

June 19, 2013

We offer both spam-filtering and anti-virus protection to our paying customers. Only email accounts (your-name@relenta.net) are protected. If you are…

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