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Account & Misc.

What is an Account Owner?

June 19, 2013

Account Owner is the only person who has access to billing information. Only account owners can cancel the account, or…

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Account & Misc.

What happens with user data if I delete a user?

June 19, 2013

All information in Relenta is user-independent. If you delete a user, all messages, contacts, activities and files will remain intact.

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Account & Misc.

How does the risk-free 14-day trial work?

June 19, 2013

During the risk-free 14-day trial period, you get to try the system before you decide to become a paying customer.…

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Account & Misc.

Is there a long-term contract or commitment?

June 19, 2013

No, never. All Relenta plans are month-to-month. You can cancel your account at any time, and your credit card will…

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Account & Misc.

How do I upgrade or downgrade my account?

June 19, 2013

You can downgrade at any time by going to Account Dashboard > Billing and selecting a new plan. A prorated…

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Account & Misc.

How do I cancel my account?

June 19, 2013

You can cancel your account at any time by going to Account Dashboard and clicking Cancel. For your own protection,…

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Account & Misc.

Do you provide refunds?

June 19, 2013

We can not provide refunds. All accounts come with a risk-free 14-day trial, no credit card required, so you can…

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Account & Misc.

Do you offer nonprofit or educational discounts?

June 19, 2013

While we don’t have specific discounts for nonprofits or educational organizations, we do offer two months of free service when…

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