Please consult your email service provider’s documentation for complete details on setting up forwarding or IMAP/POP access. (In Gmail, click the Settings gear icon at the top right and go to Forwarding and POP/IMAP.) There are three ways to get incoming email into Relenta. 1. Auto-forwarding (recommended incoming option) This is the easiest way of…
DetailsTo send outgoing email from Relenta, you will need to set up at least one email identity. Email Identities allow you to choose which address you want to use to send an email. For example, you can set up identities for both you@yourcompany.com and sales@someothercompany.com and you’ll have access to both addresses from within Relenta. You can set…
DetailsWhen you archive a message, it is removed from its current folder. The message will remain permanently archived in the system. You can search for it, or see it in the All Mail folder and the linked contact’s timeline. This functionality allows you to keep your email folders clear of messages that have already been…
DetailsThis is a two-step process:
Go to Settings > Email folders and create a folder, for example, James Bond
Go to Settings > Filters and create a filter that will move all incoming email into James Bond folder based on the recipient’s “To:” address.
Email deliverability is a complex multidimensional subject. There are literally hundreds of factors that you need to consider in order to improve your email delivery rates. The good news is that most of these factors are under your direct control. First, it is absolutely essential that you have valid SPF and DomainKeys records for your…
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