What happens to emails when I delete a contact?
After you delete a contact, email messages that were associated with it will be automatically unassigned, then moved to Trash.
What email management features are available in Relenta CRM?
Relenta’s shared email Inbox is packed with features to help your team streamline email management. For starters, you can use Relenta to send and receive email from any number of personal and company emails, such as you@yourcompany.com, sales@mycompany.com, support@anothercompany.com. All email sent and received by you and your team members is displayed on the Contact…
DetailsWhat does the Outbox error icon mean?
When the Outbox folder displays a red error icon, this means that there are messages which Relenta wasn’t able to send. Usually this happens because the remote SMTP server returned an error. These unsent messages are highlighted in red. Click on the message subject to display the actual error message returned by the SMTP server.…
DetailsWhat are the top 5 reasons to use email forwarding instead of POP or IMAP to receive email in Relenta?
We provide the POP and IMAP functionality only to let you download your email archives from remote servers. Once the messages are downloaded, we ask you to switch to automatic email forwarding to your-name@relenta.net address and deactivate your POP or IMAP accounts in Relenta right away. Here are the Top 5 benefits to using email…
DetailsWhat are the features of system message folders?
Inbox is where all incoming mail is placed, unless Filters move messages to a custom folder, archive, or delete it on arrival. Outbox is where unsent messages are placed while they are queued for delivery. After the messages physically leave the system, they can be found in Sent folder. Draft contains messages saved as draft.…
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