Blog list

Am I allowed to use email lists or leads purchased or rented from a 3rd party?

No. We allow you to send emails only to people who know you and explicitly gave you the permission to send them email. People on rented or purchased lists will likely not know you or expect a bulk email from you. This will cause spam complaints or result in blacklisting that will hurt your business…

How do I use Merge Tags to personalize emails?

Merge Tags are placeholders that allow you to personalize and customize your email marketing. Merge Tags are replaced with the actual customer data, such as first name or a custom field value, when email is sent. For example, “Hello [FIRST]” will be replaced with “Hello James.” Here is the list of merge tags with examples:…

How do I view the status or cancel scheduled Email Newsletters?

The system folder Newsletters contains email newsletters that have been sent, are being sent, and are scheduled for future delivery.

You can stop the sending of future and in-progress newsletters by clicking Cancel Sending.

The status shows how many newsletters have been sent and the total number of recipients.

How does the “Do not mass-email” contact setting work?

If you check the Do Not Mass-Email box on the edit contact screen, the contact will be excluded from future mass emails, including autoresponder campaigns and newsletters. You can still send manual one-on-one emails.

How do I transfer my existing HTML email newsletter design to Relenta?

If you have an HTML email newsletter template designed in an another application you can easily transfer it to Relenta. Just follow these simple steps: Click on the HTML button on formatting toolbar to open the HTML source window Open the HTML source code of your newsletter design in a text-editing application and select all…