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What precautions are taken to keep my data safe and secure?

Account & Misc.June 19, 2013

We know that your customer data is one of your most valuable assets. We apply the best practices in physical and procedural security to keep your information safe: 128-bit SSL encryption protects your data as it travels between our servers and your browser. The same encryption is used by leading online banks. Relenta’s state-of-the-art application…

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How do permissions work?

Account & Misc.June 19, 2013

Permissions in Relenta are set by departments. Admins can create, edit, and delete users, as well as assign users to departments. Users have access only to those departments which admins assign them to. Within a department, users can view each other’s messages, notes and files, calendar events as well as view, edit and delete contact…

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Can I mark a message, contact or activity as private?

Account & Misc.June 19, 2013

You can’t. Relenta is designed as a shared central workspace for small teams. It is not designed to solve social problems in the workplace. If you can not entrust your customer information to team members, consider getting an enterprise CRM.

What happens with my data when I leave?

Account & Misc.June 19, 2013

You own your data and we will never hold it hostage. You can export your contacts at any time. If you ever decide to leave, we will export your email in Mbox format, activities in iCalendar format, and files as zip archive. We will work with you to make your transition to another service as…

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How do I implement Getting Things Done (GTD) system with Relenta?

Account & Misc.June 19, 2013

David Allen’s Getting Things Done (GTD) time management philosophy is one of the most widely used productivity systems in the business world today. Allen advocates creating a system that you can trust and using that system to store every detail of your life that you must remember. Relenta is designed exactly for this purpose. It…

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