What are Categories and Groups?

One of the ways to organize your contact database in Relenta is to use Contact Groups. They are are hierarchically organized into Categories and can be managed in Settings > Contact Groups. In the left vertical Groups tab, you can collapse categories for compact view, and drag-and-drop to reorder the display sequence. This is done…

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What is the difference between Groups and Tags?

Contact Groups don’t change much over time and remain more or less constant for your business. They can have hierarchy and be organized into categories. While in theory you can create as many groups as you’d like, they are limited in number from the practical standpoint. Having too many will make the list too long…

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How do I create Custom Fields?

You can create any number of custom contact fields that are unique for your business. There are five types:

Number
Text
Date
Single choice
Multiple choice

Go to Settings > Custom Fields. You can drag-and-drop to change the order in which custom fields are displayed.

How does contact merge work?

Go to the first contact, click Edit and then Merge button. Search for the second contact to merge with. Name, job title, company, and custom fields of the second contact will be overwritten by information from the first contact. All other contact fields will be added up.