What are Tags?

In Relenta, a Tag is a non-hierarchical keyword or label assigned to an object such as a Message, Contact or Activity. A tag is metadata that helps describe an item and allows it to be found again by browsing or searching. Even though Tags are typically chosen informally and personally by an individual user, they…

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What are shared files?

You can upload any number of files or documents to each department that will be shared among your team.

Shared files can be attached to messages without having to upload the file from your local hard drive every time you compose an email.

What are Message Filters?

Message filters allow you to do a number of things with incoming emails based on the criteria you define. For example, you can automatically create a contact from incoming email, move email to another folder, assign contact to an autoresponder email campaign, trigger an auto-reply, etc.

Improve email deliverability: SPF records and Relenta

Sender Policy Framework (SPF) records let you specify which servers are permitted to send email on behalf of your domain (i.e. using you@your-domain.com“From” address). If you’re using Relenta mail.relenta.net SMTP server to send email from your Relenta account, we strongly encourage you to publish SPF records for your domain. This way your recipient’s servers or ISP will be able…

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