The Email Dropbox feature lets you use any desktop, mobile or web email client with Relenta. Simply BCC any email to your you@relenta.net address, and it will automatically be placed in Sent folder and filed against the appropriate contact. (Imagine never again copying and pasting any special “dropbox” email addresses.) To start using dropbox, you…
DetailsThe Bounced feature automatically associates the messages returned as undeliverable with the appropriate contacts. This feature is useful when you send out large volume of email newsletters and autoresponders, because it is often hard to tell who were the original recipients of the bounced emails. The Bounced module can be enabled in Settings > Department.…
DetailsWhen the Outbox folder displays a red error icon, this means that there are messages which Relenta wasn’t able to send. Usually this happens because the remote SMTP server returned an error. These unsent messages are highlighted in red. Click on the message subject to display the actual error message returned by the SMTP server.…
DetailsThe IMAP folder structure isn’t copied because Relenta is a multi-user, smart, shared email client with its own folder structure and ingenious approach to email management. For these reasons, it isn’t designed to be compatible with other email storage solutions such as IMAP.
This happens when your server returns an error. More often than not it has to do with an authorization issue or permissions. Each server returns its own errors. [screenshot with error] If you contact support for help, the following information is required: The actual error message – copy & paste or attach the screenshot Login…
DetailsThis site uses cookies. You consent to our cookies if you continue to use this website. More Information
We use cookies to personalize content and ads, to provide social media features and to analyse our traffic. You consent to our cookies if you continue to use this website. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used.
You can adjust all of your cookie settings by navigating the tabs on the left hand side or via a cog button in the bottom left corner.
More information about our Cookies Policy
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
