This happens when your server returns an error. More often than not it has to do with an authorization issue or permissions. Each server returns its own errors. [screenshot with error] If you contact support for help, the following information is required: The actual error message – copy & paste or attach the screenshot Login…
DetailsHere are the instructions on how to set up and use filters in Relenta. Click the Settings icon and choose Filters. In the Filter Name field give it a name so you’ll remember it. If an email is already assigned to a contact, choose Yes in the Contact link dropdown. The Folder dropdown is an…
DetailsThe Bounced feature automatically associates the messages returned as undeliverable with the appropriate contacts. This feature is useful when you send out large volume of email newsletters and autoresponders, because it is often hard to tell who were the original recipients of the bounced emails. The Bounced module can be enabled in Settings > Department.…
DetailsTo unlink a message associated with a contact, open it for preview, click Action and select Unlink.
It works like this. Sign up with our partner SendGrid – leader in email deliverability. SendGrid offer a free plan for up to 12,000 monthly emails, or you can upgrade to one of the paying plans which start at just $9.95/mo for 40,000 emails. In Relenta, go to Settings > Add-ons and click the “Activate”…
DetailsThis site uses cookies. You consent to our cookies if you continue to use this website. More Information
We use cookies to personalize content and ads, to provide social media features and to analyse our traffic. You consent to our cookies if you continue to use this website. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used.
You can adjust all of your cookie settings by navigating the tabs on the left hand side or via a cog button in the bottom left corner.
More information about our Cookies Policy
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
