How do I unlink a message from contact?
To unlink a message associated with a contact, open it for preview, click Action and select Unlink.
How do I assign email to a contact?
Relenta automatically assigns email to a contact based on the “From:” address. Often people will reply from a different email address, the one which isn’t in your database. In this case, email will appear as Unassigned with a question mark icon instead of avatar. Click Assign this email to existing contact, search, then select the…
DetailsWhat happens to emails when I delete a contact?
After you delete a contact, email messages that were associated with it will be automatically unassigned, then moved to Trash.
What are Message Filters?
Message filters allow you to do a number of things with incoming emails based on the criteria you define. For example, you can automatically create a contact from incoming email, move email to another folder, assign contact to an autoresponder email campaign, trigger an auto-reply, etc.
What are shared files?
You can upload any number of files or documents to each department that will be shared among your team.
Shared files can be attached to messages without having to upload the file from your local hard drive every time you compose an email.
