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What is a Department? How many do I need?

A Department is a standalone database with its own email, contacts, calendar, users and settings. When you create a department, you select its address which is then used to receive email.

Admins have access to all departments, and can set permissions for Users to access some departments and not the others.

edit user

As a rule of thumb, if your projects or lines of business have mostly overlapping contacts, then it’s a good idea to stick with one department, using tags and groups to segment the database. If the contacts do not overlap, then create a separate department for each project.

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