Improve email deliverability: SPF records and Relenta

Sender Policy Framework (SPF) records let you specify which servers are permitted to send email on behalf of your domain (i.e. using you@your-domain.com“From” address). If you’re using Relenta mail.relenta.net SMTP server to send email from your Relenta account, we strongly encourage you to publish SPF records for your domain. This way your recipient’s servers or ISP will be able…

How do I track email open/click events?

It works like this. Sign up with our partner SendGrid – leader in email deliverability. SendGrid offer a free plan for up to 12,000 monthly emails, or you can upgrade to one of the paying plans which start at just $9.95/mo for 40,000 emails. In Relenta, go to Settings > Add-ons and click the “Activate”…

What are Tags?

In Relenta, a Tag is a non-hierarchical keyword or label assigned to an object such as a Message, Contact or Activity. A tag is metadata that helps describe an item and allows it to be found again by browsing or searching. Even though Tags are typically chosen informally and personally by an individual user, they…

How do I setup incoming email?

There are two ways by which you can receive your existing email in Relenta: Auto-forwarding IMAP and POP We provide examples for Gmail and Google Apps. Other services will have a similar setup, please consult their documentation for details. Here are some other links for email auto-forwarding: GoDaddy • Yahoo! • Apple • Outlook Auto-forwarding This…

How can I improve email deliverability?

Email deliverability is a complex multidimensional subject. There are literally hundreds of factors that you need to consider in order to improve your email delivery rates. The good news is that most of these factors are under your direct control. First, it is absolutely essential that you have valid SPF and DomainKeys records for your…