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What precautions are taken to keep my data safe and secure?

We know that your customer data is one of your most valuable assets. We apply the best practices in physical and procedural security to keep your information safe:

  1. 128-bit SSL encryption protects your data as it travels between our servers and your browser. The same encryption is used by leading online banks.
  2. Relenta’s state-of-the-art application architecture is designed for high-availability, redundancy and uptime. We conduct continuous security audits and research. We also monitor for updates and apply new releases and patches to all system software and 3rd party applications and code libraries.
  3. Industry-leading US-based Rackspace data center with biometric access, interior and exterior surveillance, as well as 24×7 dedicated onsite staff monitors and protects our servers from unauthorized physical access.
  4. Only authorized Relenta personnel have access to your data, and only when necessary, for example, when you contact us for support or we need to resolve a technical issue. As stated in our Terms of Service and Privacy Policy, we will never share your customer data with 3rd parties unless the law requires us to do so.

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