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System maintenance

Account & Misc.By Serge Gondrya

Scheduled Relenta maintenance will be performed in Relenta’s datacenter. This maintenance is necessary to patch the MDS (ZombieLoad) CPU vulnerability and can’t be postponed, skipped, or rescheduled. Relenta will experience some downtime during the maintenance activities. Please note: – The maintenance windows cannot be altered, postponed, or rescheduled. – A two-hour window is allocated, however,…

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How to set up a filter

Account & Misc., EmailBy Brent

Here are the instructions on how to set up and use filters in Relenta. Click the Settings icon and choose Filters. In the Filter Name field give it a name so you’ll remember it. If an email is already assigned to a contact, choose Yes in the Contact link dropdown. The Folder dropdown is an…

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How do I re-open an old Relenta account?

Account & Misc.By Brent

We reserve past account names for up to six months then put them on an inactive list. If you would like to reuse your old account name, sign up for a new account with a different account name. You will be able to use your previous email address to signup. Then drop us an email…

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How do I troubleshoot my browser issues?

Account & Misc.By Dmitri Eroshenko

Most all issues that you encounter with your Relenta account can be solved by force-refreshing the page, clearing the browser cache or updating the browser to its latest version. Note: We recommend that you use Firefox, Chrome or Safari for the smoothest Relenta experience. Force refresh It will cause your browser to make sure it…

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How do I move contacts between departments?

Account & Misc., ContactsBy Dmitri Eroshenko

To transfer contacts between departments, export them as a CSV file, and import it into the target department.

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