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What is the Response Library?

The Response Library consists of templates that can be automatically inserted into the body of email.

canned-responses

When the number of responses in your library exceeds twenty, the dropdown selector will be automatically replaced with a search box. Simply start typing the first few letters and select the desired response from the instant autosuggestion list.

Response templates can contain Merge Tags (placeholders) for contact information fields such as name, email or custom fields, that you can use to personalize your messages.

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