How do I troubleshoot my browser issues?
Most all issues that you encounter with your Relenta account can be solved by force-refreshing the page, clearing the browser cache or updating the browser to its latest version. Note: We recommend that you use Firefox, Chrome or Safari for the smoothest Relenta experience. Force refresh It will cause your browser to make sure it…
What are the top 5 reasons to use email forwarding instead of POP or IMAP to receive email in Relenta?
We provide the POP and IMAP functionality only to let you download your email archives from remote servers. Once the messages are downloaded, we ask you to switch to automatic email forwarding to your-name@relenta.net address and deactivate your POP or IMAP accounts in Relenta right away. Here are the Top 5 benefits to using email…
How do I move contacts between departments?
To transfer contacts between departments, export them as a CSV file, and import it into the target department.
What is a Department? How many do I need?
A Department is a standalone database with its own email, contacts, calendar, users and settings. When you create a department, you select its @relenta.net address which is then used to receive email. Admins have access to all departments, and can set permissions for Users to access some departments and not the others. As a rule…