Can I make a payment by check, bank wire or PayPal?
We accept payment by check, bank wire transfer or PayPal for subscriptions of 12 months or more. You will also get two months of free service. Contact us for details.
Details
How do I suggest a new feature idea?
Our development is driven by your ideas and feedback. We created a special forum where you can submit new ideas and vote for the existing ideas suggested by us or other users. Ideas that get the most votes float to the top. http://relenta.uservoice.com/forums/12387relentafeatureideas
What precautions are taken to keep my data safe and secure?
We know that your customer data is one of your most valuable assets. We apply the best practices in physical and procedural security to keep your information safe: 128-bit SSL encryption protects your data as it travels between our servers and your browser. The same encryption is used by leading online banks. Relenta’s state-of-the-art application…
How do permissions work?
Permissions in Relenta are set by departments. Admins can create, edit, and delete users, as well as assign users to departments. Users have access only to those departments which admins assign them to. Within a department, users can view each other’s messages, notes and files, calendar events as well as view, edit and delete contact…
Can I mark a message, contact or activity as private?
You can’t. Relenta is designed as a shared central workspace for small teams. It is not designed to solve social problems in the workplace. If you can not entrust your customer information to team members, consider getting an enterprise CRM.
What happens with my data when I leave?
You own your data and we will never hold it hostage. You can export your contacts at any time. If you ever decide to leave, we will export your email in Mbox format, activities in iCalendar format, and files as zip archive. We will work with you to make your transition to another service as…
How do I implement Getting Things Done (GTD) system with Relenta?
David Allen’s Getting Things Done (GTD) time management philosophy is one of the most widely used productivity systems in the business world today. Allen advocates creating a system that you can trust and using that system to store every detail of your life that you must remember. Relenta is designed exactly for this purpose. It…
How do I import contacts from a CSV, Excel or vCard file?
You can export contacts from any service or application into a CSV (Comma-Separated Values) file and import it to Relenta in Settings > Import Contacts. After the CSV file is uploaded, it will be processed in the background. When completed, you will be able to view the stats on imported and updated contacts. Create groups & custom…
