Here are instructions for creating Groups in your Relenta account. Click the Settings icon and choose Contact Groups. Start by adding a Default set of groups. These will appear at the top of the list of Groups you see when you click the Groups tab. Click the blue +Category button. In the Category name field,…
We reserve past account names for up to six months then put them on an inactive list. If you would like to reuse your old account name, sign up for a new account with a different account name. You will be able to use your previous email address to signup. Then drop us an email…
Here is the procedure to test a mass email or newsletter. 1. Create your newsletter or mass email in the response library, using merge tags. 2. Next, set up a Group called “Mass email test.” Add yourself and whoever else you’d like to send a test to as contacts. 3. Click your test group and…
Most all issues that you encounter with your Relenta account can be solved by force-refreshing the page, clearing the browser cache or updating the browser to its latest version. Note: We recommend that you use Firefox, Chrome or Safari for the smoothest Relenta experience. Force refresh It will cause your browser to make sure it…
We provide the POP and IMAP functionality only to let you download your email archives from remote servers. Once the messages are downloaded, we ask you to switch to automatic email forwarding to your-name@relenta.net address and deactivate your POP or IMAP accounts in Relenta right away. Here are the Top 5 benefits to using email…
To transfer contacts between departments, export them as a CSV file, and import it into the target department.
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