What are Tags?

In Relenta, a Tag is a non-hierarchical keyword or label assigned to an object such as a Message, Contact or Activity. A tag is metadata that helps describe an item and allows it to be found again by browsing or searching. Even though Tags are typically chosen informally and personally by an individual user, they…

What are Email Autoresponders?

Email Autoresponders is one of the email marketing features available in Relenta. Autoresponder Campaigns allow you to send a series of automatic follow up emails to any group of contacts. These email templates are delivered in sequence which is initiated at the moment a contact is added to a group. The sequence proceeds in specified…

How does Relenta compare to other apps?

Before they started using Relenta, our clients (ourselves included) managed their customer relationships using a combination of other software. This patchwork approach required endless copying and pasting between multiple apps, and constant switching back and forth between different windows to gather and reconcile customer data. Relenta eliminates all of this mindless busy-work so you can…

How do I setup incoming email?

There are two ways by which you can receive your existing email in Relenta: Auto-forwarding IMAP and POP We provide examples for Gmail and Google Apps. Other services will have a similar setup, please consult their documentation for details. Here are some other links for email auto-forwarding: GoDaddy • Yahoo! • Apple • Outlook Auto-forwarding This…