How do I move contacts between departments?
To transfer contacts between departments, export them as a CSV file, and import it into the target department.
To transfer contacts between departments, export them as a CSV file, and import it into the target department.
A Department is a standalone database with its own email, contacts, calendar, users and settings. When you create a department, you select its @relenta.net address which is then used to receive email. Admins have access to all departments, and can set permissions for Users to access some departments and not the others. As a rule…
In Relenta, a Tag is a non-hierarchical keyword or label assigned to an object such as a Message, Contact or Activity. A tag is metadata that helps describe an item and allows it to be found again by browsing or searching. Even though Tags are typically chosen informally and personally by an individual user, they…
You can send a personalized Email Newsletter to any group of contacts exactly the same way as you would send a one-on-one email. To send an email newsletter, navigate to the group of contacts in the left vertical Groups tab, then click Newsletter button. Select Email Identity to send email from. You can insert pre-written…
Email Autoresponders is one of the email marketing features available in Relenta. Autoresponder Campaigns allow you to send a series of automatic follow up emails to any group of contacts. These email templates are delivered in sequence which is initiated at the moment a contact is added to a group. The sequence proceeds in specified…
You can post forms from your website directly to Relenta using our Web Form API. This requires a few simple modifications to your existing form: Change the form action to post to http://your-account-name.relenta.com/api/httpform Change the field names to match contact fields in Relenta. If your forms contain additional fields that don’t correspond to the fields…
Relenta is the cross between email and CRM. We pioneered the concept of email-based CRM back in 2005 and have been leaders in this field ever since. Conventional email management methods in combination with contact management and calendar apps just aren’t getting it done any more. Actually, that’s being kind. Getting things done using traditional…
Any email, CRM, contact management and calendar app that you may have come across in the past is linear (or flat, if you like database terminology). It means that each part is separate and independent from another. Google is a fine example of linear structure. They have email, contacts, calendar and files. However each part…
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